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Job Locations US-TX-Corp - Westlake
Who We Are Founded and continuously led by inventor and entrepreneur Tony Aquila, Solera is a global leader in digital technologies that connect and secure life's most important assets: our cars, homes and identities. Since its inception in 2005 as a garage-based startup, Solera has grown aggressively with over 50 acquisitions across its platforms The company's current product solutions include Audatex, Autodata, AutoPoint, CAP/HPI, Colimbra, Digidentity, Enservio, Explore Data, Hollander, Identifix, Inpart, LYNX and TitleTec, as well as the company's flagship Digital Garage application. Today, Solera processes over 300 million transactions annually for approximately 235,000 partners and customers in over 80 countries. Unified by a strong culture that values uncommon entrepreneurial thinking and continuous "do-it-different" innovation, Solera's global workforce of 6,700+ associates come from diverse forward-thinking industries that include automotive technology, artificial intelligence, software development, data sciences, cybersecurity, cognitive design, and digital identity protection. For more information, please visit solera.com.   The Solera Way Solera’s uncommon culture is based on three simple principles: Think 80/20 (Focus), Act 30/30 (Efficiency), and Live 90/10 (Accountability). We define our mindset using Our 3H’s: Humility, a Hunger to succeed, and a desire to Hunt for opportunities to win. We train our volunteers to engage with each other modulating between their intellect (IQ) and emotional intelligence (EQ) using our 3Fs: Facts, Finesse, and Force. Solera has become a global technology leader that is constantly growing in the double digits. The principles, drills, and values associated with the Solera Way have been fundamental to Solera’s success and our ability to grow, continuously change, and innovate.   Our Space We believe that offices should be destinations where people want to be… places where people want to work, play and, collaborate. That is why we spend a lot of time on enhancing our workspaces. Solera’s work environments are intersections of the old and the new… of the past, present, and future. They are spaces designed to stimulate creative thinking, innovation, and cross-functional collaboration.   We also embrace wellness. Whether it is our onsite or offsite workout centers, nutritional meals and beverages, or endless snacks for focus and energy. This wellness plan is our commitment to healthy living, which spans across our office environments.   Check out what Inc.com had to say about Solera’s offices: http://www.inc.com/kevin-j-ryan/ss/solera-office-is-very-texas.html   Are You Uncommon? We’re on the hunt for an experienced Director of Compensation who ranks in the top quartile among their peers. Someone who has a highly competitive and entrepreneurial mindset that is wired with a team-first attitude, has no problem rolling up their sleeves to execute their missions, and can modulate between leading and following as needed.
Type
Regular Full-Time
Job Locations US-MI-Ann Arbor
Technical Support Representative   Who We Are Founded and continuously led by inventor and entrepreneur Tony Aquila, Solera is a global leader in digital technologies that connect and secure life's most important assets: our cars, homes and identities. Since its inception in 2005 as a garage-based startup, Solera has grown aggressively with over 50 acquisitions across its platforms The company's current product solutions include Audatex, Autodata, AutoPoint, CAP/HPI, Colimbra, Digidentity, Enservio, Explore Data, Hollander, Identifix, Inpart, LYNX and TitleTec, as well as the company's flagship Digital Garage application. Today, Solera processes over 300 million transactions annually for approximately 235,000 partners and customers in over 80 countries. Unified by a strong culture that values uncommon entrepreneurial thinking and continuous "do-it-different" innovation, Solera's global workforce of 6,700+ associates come from diverse forward-thinking industries that include automotive technology, artificial intelligence, software development, data sciences, cybersecurity, cognitive design, and digital identity protection. For more information, please visit solera.com.     The Solera Way Solera’s uncommon culture is based on three simple principles: Think 80/20 (Focus), Act 30/30 (Efficiency), and Live 90/10 (Accountability). We define our mindset using Our 3H’s: Humility, a Hunger to succeed, and a desire to Hunt for opportunities to win. We train our volunteers to engage with each other modulating between their intellect (IQ) and emotional intelligence (EQ) using our 3Fs: Facts, Finesse, and Force. Solera has become a global technology leader that is constantly growing in the double digits. The principles, drills, and values associated with the Solera Way have been fundamental to Solera’s success and our ability to grow, continuously change, and innovate.   Our Space We believe that offices should be destinations where people want to be… places where people want to work, play and, collaborate. That is why we spend a lot of time on enhancing our workspaces. Solera’s work environments are intersections of the old and the new… of the past, present, and future. They are spaces designed to stimulate creative thinking, innovation, and cross-functional collaboration.   We also embrace wellness. Whether it is our onsite or offsite workout centers, nutritional meals and beverages, or endless snacks for focus and energy. This wellness plan is our commitment to healthy living, which spans across our office environments.   Check out what Inc.com had to say about Solera’s offices: http://www.inc.com/kevin-j-ryan/ss/solera-office-is-very-texas.html   Are You Uncommon?  Technical Support Representatives will be responsible for supporting all MS Windows and Super Dos based Hollander products. Responsible for handling front line inbound telephone calls and written or internet based inquiries from customers regarding a wide variety of Hollander hardware and software products. Support includes diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems and/or complex software installations.
Type
Regular Full-Time
Job Locations US-FL-DME - Daytona Beach
Position Summary:   Talks with customers via outbound calls for the purpose of scheduling appointments, customer service call overflow and informing clients of promotions at their automotive dealership.  Acts as a liaison between our client, automotive dealerships and their customers by providing exceptional customer service and relaying information between the two parties obtained from phone calls.   Start date: March 12th- Paid Mandatory Training for 1st week is from 10:30am - 7pm - Monday - Friday. Position is located at the AutoPoint offices in Daytona Beach. Not a remote call center position.   Must have flexible schedule and able to work shift that start in between the hours of 10am and ending as last as 10pm, including weekends.   Interview scheduled once applicant has successfully completed telephone prescreen, customer service assessment and typing test.  
Type
Regular Full-Time
Job Locations US-MN-Roseville | US-MN-Plymouth
  Who We Are Founded and continuously led by inventor and entrepreneur Tony Aquila, Solera is a global leader in digital technologies that connect and secure life's most important assets: our cars, homes and identities. Since its inception in 2005 as a garage-based startup, Solera has grown aggressively with over 50 acquisitions across its platforms The company's current product solutions include Audatex, Autodata, AutoPoint, CAP/HPI, Colimbra, Digidentity, Enservio, Explore Data, Hollander, Identifix, Inpart, LYNX and TitleTec, as well as the company's flagship Digital Garage application. Today, Solera processes over 300 million transactions annually for approximately 235,000 partners and customers in over 80 countries. Unified by a strong culture that values uncommon entrepreneurial thinking and continuous "do-it-different" innovation, Solera's global workforce of 6,700+ associates come from diverse forward-thinking industries that include automotive technology, artificial intelligence, software development, data sciences, cybersecurity, cognitive design, and digital identity protection. For more information, please visit solera.com.     The Solera Way Solera’s uncommon culture is based on three simple principles: Think 80/20 (Focus), Act 30/30 (Efficiency), and Live 90/10 (Accountability). We define our mindset using Our 3H’s: Humility, a Hunger to succeed, and a desire to Hunt for opportunities to win. We train our volunteers to engage with each other modulating between their intellect (IQ) and emotional intelligence (EQ) using our 3Fs: Facts, Finesse, and Force. Solera has become a global technology leader that is constantly growing in the double digits. The principles, drills, and values associated with the Solera Way have been fundamental to Solera’s success and our ability to grow, continuously change, and innovate.   Our Space We believe that offices should be destinations where people want to be… places where people want to work, play and, collaborate. That is why we spend a lot of time on enhancing our workspaces. Solera’s work environments are intersections of the old and the new… of the past, present, and future. They are spaces designed to stimulate creative thinking, innovation, and cross-functional collaboration.   We also embrace wellness. Whether it is our onsite or offsite workout centers, nutritional meals and beverages, or endless snacks for focus and energy. This wellness plan is our commitment to healthy living, which spans across our office environments.   Check out what Inc.com had to say about Solera’s offices: http://www.inc.com/kevin-j-ryan/ss/solera-office-is-very-texas.html   Are You Uncommon? We’re on the hunt for an experienced Financial Analyst who ranks in the top quartile among their peers. Provide financial and operational analysis by collectng, monitoring, and studying data while supporting busness to help drive double-digit revenue growth and EBITDA growth 1.5x revenue on an annual basis for SMR.  Offer strategies and insights on improving performance and reducing waste while upholding the Solera principles.
Type
Regular Full-Time
Job Locations US-KY-Paducah
Customer Service Representative - Paducah, Kentucy The CSR (Customer Service Representative) is responsible for processing automotive, property, and fleet related insurance claims on behalf of clients by answering inbound telephone calls, entering confidential customer information into computer systems and answering claim-related questions.   Our agents make an important contribution to customer satisfaction by providing a prompt, efficient, and courteous service to callers.   - Ability to communicate telephonically; - Good knowledge of telephone and computer systems which includes accurate and efficient keyboarding (data entry and typing skills); - Consistently strive to minimize the handle time of inbound calls while maintaining quality and full conformance with defined process requirements and business rules; - Plan and organize work to maximize productivity in all customer service activities; - Consistently handle customer contacts in full conformance with defined process requirements, quality standards, and business rules; - Active listening skills with a strong attention to detail; - Respond to constructive feedback in a positive and professional manner; - Ability to meet and exceed department goals and guidelines; - Willingness to cross-train in other platforms; - Consistently meet and exceed individual performance goals; - Take appropriate actions to address all noted areas for improvement, and - Determined to satisfy customer needs.   - Speaking in a clear and consice manner; - Active listening skills giving full attention to what other people are saying, taking time to understand the points being made, asking qustions as appropriate, and not interrupting at inappropriate times; - Service orientation - actively looking for ways to help people, and - Writing - communicating effectively in writing as appropriate for the needs of the customer and client.  
Type
Regular Full-Time
Job Locations US-KY-Paducah
Customer Service Representative - Paducah, Kentucy The CSR (Customer Service Representative) is responsible for processing automotive, property, and fleet related insurance claims on behalf of clients by answering inbound telephone calls, entering confidential customer information into computer systems and answering claim-related questions.   Our agents make an important contribution to customer satisfaction by providing a prompt, efficient, and courteous service to callers.   - Ability to communicate telephonically; - Good knowledge of telephone and computer systems which includes accurate and efficient keyboarding (data entry and typing skills); - Consistently strive to minimize the handle time of inbound calls while maintaining quality and full conformance with defined process requirements and business rules; - Plan and organize work to maximize productivity in all customer service activities; - Consistently handle customer contacts in full conformance with defined process requirements, quality standards, and business rules; - Active listening skills with a strong attention to detail; - Respond to constructive feedback in a positive and professional manner; - Ability to meet and exceed department goals and guidelines; - Willingness to cross-train in other platforms; - Consistently meet and exceed individual performance goals; - Take appropriate actions to address all noted areas for improvement, and - Determined to satisfy customer needs.   - Speaking in a clear and consice manner; - Active listening skills giving full attention to what other people are saying, taking time to understand the points being made, asking qustions as appropriate, and not interrupting at inappropriate times; - Service orientation - actively looking for ways to help people, and - Writing - communicating effectively in writing as appropriate for the needs of the customer and client.  
Type
Regular Full-Time
Job Locations US-KY-Paducah
Customer Service Representative - Paducah, Kentucy The CSR (Customer Service Representative) is responsible for processing automotive, property, and fleet related insurance claims on behalf of clients by answering inbound telephone calls, entering confidential customer information into computer systems and answering claim-related questions.   Our agents make an important contribution to customer satisfaction by providing a prompt, efficient, and courteous service to callers.   - Ability to communicate telephonically; - Good knowledge of telephone and computer systems which includes accurate and efficient keyboarding (data entry and typing skills); - Consistently strive to minimize the handle time of inbound calls while maintaining quality and full conformance with defined process requirements and business rules; - Plan and organize work to maximize productivity in all customer service activities; - Consistently handle customer contacts in full conformance with defined process requirements, quality standards, and business rules; - Active listening skills with a strong attention to detail; - Respond to constructive feedback in a positive and professional manner; - Ability to meet and exceed department goals and guidelines; - Willingness to cross-train in other platforms; - Consistently meet and exceed individual performance goals; - Take appropriate actions to address all noted areas for improvement, and - Determined to satisfy customer needs.   - Speaking in a clear and consice manner; - Active listening skills giving full attention to what other people are saying, taking time to understand the points being made, asking qustions as appropriate, and not interrupting at inappropriate times; - Service orientation - actively looking for ways to help people, and - Writing - communicating effectively in writing as appropriate for the needs of the customer and client.  
Type
Regular Full-Time
Job Locations US-FL-Fort Myers
Customer Service Representative - Fort Myers Florida The CSR (Customer Service Representative) is responsible for processing automotive, property, and fleet related insurance claims on behalf of clients by answering inbound telephone calls, entering confidential customer information into computer systems and answering claim-related questions.   Our agents make an important contribution to customer satisfaction by providing a prompt, efficient, and courteous service to callers.   - Ability to communicate telephonically; - Good knowledge of telephone and computer systems which includes accurate and efficient keyboarding (data entry and typing skills); - Consistently strive to minimize the handle time of inbound calls while maintaining quality and full conformance with defined process requirements and business rules; - Plan and organize work to maximize productivity in all customer service activities; - Consistently handle customer contacts in full conformance with defined process requirements, quality standards, and business rules; - Active listening skills with a strong attention to detail; - Respond to constructive feedback in a positive and professional manner; - Ability to meet and exceed department goals and guidelines; - Willingness to cross-train in other platforms; - Consistently meet and exceed individual performance goals; - Take appropriate actions to address all noted areas for improvement, and - Determined to satisfy customer needs.   - Speaking in a clear and consice manner; - Active listening skills giving full attention to what other people are saying, taking time to understand the points being made, asking qustions as appropriate, and not interrupting at inappropriate times; - Service orientation - actively looking for ways to help people, and - Writing - communicating effectively in writing as appropriate for the needs of the customer and client.  
Type
Regular Full-Time
Job Locations US-FL-Fort Myers
Customer Service Representative - Fort Myers Florida The CSR (Customer Service Representative) is responsible for processing automotive, property, and fleet related insurance claims on behalf of clients by answering inbound telephone calls, entering confidential customer information into computer systems and answering claim-related questions.   Our agents make an important contribution to customer satisfaction by providing a prompt, efficient, and courteous service to callers.   - Ability to communicate telephonically; - Good knowledge of telephone and computer systems which includes accurate and efficient keyboarding (data entry and typing skills); - Consistently strive to minimize the handle time of inbound calls while maintaining quality and full conformance with defined process requirements and business rules; - Plan and organize work to maximize productivity in all customer service activities; - Consistently handle customer contacts in full conformance with defined process requirements, quality standards, and business rules; - Active listening skills with a strong attention to detail; - Respond to constructive feedback in a positive and professional manner; - Ability to meet and exceed department goals and guidelines; - Willingness to cross-train in other platforms; - Consistently meet and exceed individual performance goals; - Take appropriate actions to address all noted areas for improvement, and - Determined to satisfy customer needs.   - Speaking in a clear and consice manner; - Active listening skills giving full attention to what other people are saying, taking time to understand the points being made, asking qustions as appropriate, and not interrupting at inappropriate times; - Service orientation - actively looking for ways to help people, and - Writing - communicating effectively in writing as appropriate for the needs of the customer and client.  
Type
Regular Full-Time
Job Locations US-FL-Fort Myers
Customer Service Representative - Fort Myers Florida The CSR (Customer Service Representative) is responsible for processing automotive, property, and fleet related insurance claims on behalf of clients by answering inbound telephone calls, entering confidential customer information into computer systems and answering claim-related questions.   Our agents make an important contribution to customer satisfaction by providing a prompt, efficient, and courteous service to callers.   - Ability to communicate telephonically; - Good knowledge of telephone and computer systems which includes accurate and efficient keyboarding (data entry and typing skills); - Consistently strive to minimize the handle time of inbound calls while maintaining quality and full conformance with defined process requirements and business rules; - Plan and organize work to maximize productivity in all customer service activities; - Consistently handle customer contacts in full conformance with defined process requirements, quality standards, and business rules; - Active listening skills with a strong attention to detail; - Respond to constructive feedback in a positive and professional manner; - Ability to meet and exceed department goals and guidelines; - Willingness to cross-train in other platforms; - Consistently meet and exceed individual performance goals; - Take appropriate actions to address all noted areas for improvement, and - Determined to satisfy customer needs.   - Speaking in a clear and consice manner; - Active listening skills giving full attention to what other people are saying, taking time to understand the points being made, asking qustions as appropriate, and not interrupting at inappropriate times; - Service orientation - actively looking for ways to help people, and - Writing - communicating effectively in writing as appropriate for the needs of the customer and client.  
Type
Regular Full-Time
Job Locations US-TX-Corp - Westlake
  Who We Are Founded and continuously led by inventor and entrepreneur Tony Aquila, Solera is a global leader in digital technologies that connect and secure life's most important assets: our cars, homes and identities. Since its inception in 2005 as a garage-based startup, Solera has grown aggressively with over 50 acquisitions across its platforms The company's current product solutions include Audatex, Autodata, AutoPoint, CAP/HPI, Colimbra, Digidentity, Enservio, Explore Data, Hollander, Identifix, Inpart, LYNX and TitleTec, as well as the company's flagship Digital Garage application. Today, Solera processes over 300 million transactions annually for approximately 235,000 partners and customers in over 80 countries. Unified by a strong culture that values uncommon entrepreneurial thinking and continuous "do-it-different" innovation, Solera's global workforce of 6,700+ associates come from diverse forward-thinking industries that include automotive technology, artificial intelligence, software development, data sciences, cybersecurity, cognitive design, and digital identity protection. For more information, please visit solera.com, fb.com/solerainnovation, @soleraworks on Instagram, or @SoleraInc Twitter.   The Solera Way Solera’s uncommon culture is based on three simple principles: Think 80/20 (Focus), Act 30/30 (Efficiency), and Live 90/10 (Accountability). We define our mindset using Our 3H’s: Humility, a Hunger to succeed, and a desire to Hunt for opportunities to win. We train our volunteers to engage with each other modulating between their intellect (IQ) and emotional intelligence (EQ) using our 3Fs: Facts, Finesse, and Force. Solera has become a global technology leader that is constantly growing in the double digits. The principles, drills, and values associated with the Solera Way have been fundamental to Solera’s success and our ability to grow, continuously change, and innovate.   Our Space We believe that offices should be destinations where people want to be… places where people want to work, play and, collaborate. That is why we spend a lot of time on enhancing our workspaces. Solera’s work environments are intersections of the old and the new… of the past, present, and future. They are spaces designed to stimulate creative thinking, innovation, and cross-functional collaboration.   We also embrace wellness. Whether it is our onsite or offsite workout centers, nutritional meals and beverages, or endless snacks for focus and energy. This wellness plan is our commitment to healthy living, which spans across our office environments.   Check out what Inc.com had to say about Solera’s offices: http://www.inc.com/kevin-j-ryan/ss/solera-office-is-very-texas.html   Are You Uncommon? The HRIS Administrator primary missions are to lead & drive HRIS initiatives, providing Tier 1 support to the organization and serving as the point-of-contact for the Workday Production Support team.  This person will be responsible for managing the creation, maintenance, and editing of on-going system roles as well as be responsible for determining what roles employees will be granted in the Workday Service, performing periodic audits to ensure users are regularly reviewed, and providing guidance on system security capabilities.
Type
Regular Full-Time
Job Locations US-IL-Schaumburg
POSITION SUMMARY: Responsible for supporting business reporting processes and assisting various business information system users using modern, collaborative business reporting software, tools, and packages.    SCOPE OF THE POSITION: Position reports to the Manager, Business Reporting and Analytics The incumbent will be expected to work with more senior staff as well as independently and will be expected to use sound business and technical judgment.   
Type
Regular Full-Time
Job Locations US-TX-Corp - Westlake
 
Type
Regular Full-Time
Job Locations CA-CAN - Ontario
WHO WE ARE Founded and continuously led by inventor and entrepreneur Tony Aquila, Solera is a global leader in digital technologies that connect and secure life's most important assets: our cars, homes and identities. Since its inception in 2005 as a garage-based startup, Solera has grown aggressively with over 50 acquisitions across its platforms The company's current product solutions include Audatex, Autodata, AutoPoint, CAP/HPI, Colimbra, Digidentity, Enservio, Explore Data, Hollander, Identifix, Inpart, LYNX and TitleTec, as well as the company's flagship Digital Garage application. Today, Solera processes over 300 million transactions annually for approximately 235,000 partners and customers in over 80 countries. Unified by a strong culture that values uncommon entrepreneurial thinking and continuous "do-it-different" innovation, Solera's global workforce of 6,700+ associates come from diverse forward-thinking industries that include automotive technology, artificial intelligence, software development, data sciences, cybersecurity, cognitive design, and digital identity protection. For more information, please visit solera.com. Join the leading global provider of software and services for the automobile insurance claims processing industry! Audatex Canada, a subsidiary of Solera Holdings, Inc. (NYSE: SLH), delivers market-leading claims solutions to insurance companies, collision repair shops and automotive recyclers worldwide. This global reach, combined with a strong financial position, enables us to continually invest in our technology, our clients and, our employees.Audatex Canada is currently seeking Professional Services Consultant's to join the team in Ontario. THE SOLERA WAY   Solera’s uncommon culture is based on three simple principles: Think 80/20 (Focus), Act 30/30 (Efficiency), and Live 90/10 (Accountability).  We define our mindset using Our 3H’s: Humility, a Hunger to succeed, and a desire to Hunt for opportunities to win. We train our volunteers to engage with each other modulating between their intellect (IQ) and emotional intelligence (EQ) using our 3Fs: Facts, Finesse, and Force. Solera has become a global technology leader that is constantly growing in the double digits.  The principles, drills, and values associated with the Solera Way have been fundamental to Solera’s success and our ability to grow, continuously change, and innovate.   ARE YOU UNCOMMON? We’re on the hunt for a Professional Services Consultant who ranks in the top quartile among their peers. Someone who has a highly competitive and entrepreneurial mindset that is wired with a team-first attitude, has no problem rolling up their sleeves to execute their missions, and can modulate between leading and following as needed.    OUR SPACE We believe that offices should be destinations where people want to be… places where people want to work, play and, collaborate. That is why we spend a lot of time on enhancing our workspaces. Solera’s work environments are intersections of the old and the new… of the past, present, and future. They are spaces designed to stimulate creative thinking, innovation, and cross-functional collaboration.   We also embrace wellness. Whether it is our onsite or offsite workout centers, nutritional meals and beverages, or endless snacks for focus and energy.  This wellness plan is our commitment to healthy living, which spans across our office environments.   Check out what Inc.com had to say about Solera’s offices: http://www.inc.com/kevin-j-ryan/ss/solera-office-is-very-texas.html         
Type
Regular Full-Time
Job Locations CA-CAN - Virtual SK
Join the leading global provider of software and services for the automobile insurance claims processing industry! Audatex Canada, a subsidiary of Solera Holdings, Inc., delivers market-leading claims solutions to insurance companies, collision repair shops and automotive recyclers worldwide. This global reach, combined with a strong financial position, enables us to continually invest in our technology, our clients and, our employees.   Audatex Canada is currently seeking a Product Management- Director (Total Loss Solutions) to join the Canadian team.   Summary Reporting to the Vice-President Client Services & Professional Services he/she will be a  key player on the Audatex Canada team, responsible for all aspects of the total loss solutions portfolio both from the product roadmap and deliverables but also from the data oversight, sales support, training and implementation perspectives. The Product Management - Director is responsible for and measured on the revenue, penetration, profitability, innovation, and strategic value of his or her product portfolio. In this role he/she will use his/her in-depth experience to identify and articulate key insights about customers and their pain points. The Product Management- Director will need to maintain executive presence and will use his/her outstanding communication skills to positively position Audatex’s value proposition against its competitors. This is a key collaborative function that works closely with sales, marketing, engineering, and senior management.  
Type
Regular Full-Time
Job Locations US-MN-Roseville
 Provide specialized automotive diagnostic and repair instructions on Chrysler, Dodge, Jeep, Fiat, Mitsubishi and Sprinter vehicles by phone, email, fax or chat in a clear, professional manor. Author repair and diagnostic reports in a clear professional manor to be used by our customers in a variety of platforms. Work with the rest of the Chrysler team on problem vehicles and any projects the team is working on.  
Type
Regular Full-Time
Job Locations US-FL-Fort Myers
Customer Service Representative - Fort Myers Florida The CSR (Customer Service Representative) is responsible for processing automotive, property, and fleet related insurance claims on behalf of clients by answering inbound telephone calls, entering confidential customer information into computer systems and answering claim-related questions.   Our agents make an important contribution to customer satisfaction by providing a prompt, efficient, and courteous service to callers.   - Ability to communicate telephonically; - Good knowledge of telephone and computer systems which includes accurate and efficient keyboarding (data entry and typing skills); - Consistently strive to minimize the handle time of inbound calls while maintaining quality and full conformance with defined process requirements and business rules; - Plan and organize work to maximize productivity in all customer service activities; - Consistently handle customer contacts in full conformance with defined process requirements, quality standards, and business rules; - Active listening skills with a strong attention to detail; - Respond to constructive feedback in a positive and professional manner; - Ability to meet and exceed department goals and guidelines; - Willingness to cross-train in other platforms; - Consistently meet and exceed individual performance goals; - Take appropriate actions to address all noted areas for improvement, and - Determined to satisfy customer needs.   - Speaking in a clear and consice manner; - Active listening skills giving full attention to what other people are saying, taking time to understand the points being made, asking qustions as appropriate, and not interrupting at inappropriate times; - Service orientation - actively looking for ways to help people, and - Writing - communicating effectively in writing as appropriate for the needs of the customer and client.  
Type
Regular Full-Time
Job Locations CA-CAN - Ontario
The Inside Sales Representative is responsible for identifying and qualifying new business and sales opportunities.  This is accomplished through internal and external channel partnering to generate demand and determine prospect needs.
Type
Regular Full-Time
Job Locations US-TX-Corp - Westlake
Who We Are Founded and continuously led by inventor and entrepreneur Tony Aquila, Solera is a global leader in digital technologies that manage and protect life's most important assets: our cars, homes and identities. Since its inception in 2005 as a garage-based startup, Solera has grown aggressively with over 45 acquisitions across its Risk Management Solutions, Service Maintenance & Repair, and Customer Retention Management platforms. The company's current product solutions include Audatex, Autodata, AutoPoint, CAP/HPI, Colimbra, Digidentity, Enservio, Explore Data, Hollander, Identifix, Inpart, LYNX and TitleTec, as well as the company's flagship Digital Garage application. Today, Solera processes over 300 million transactions annually for approximately 235,000 partners and customers in nearly 90 countries. Unified by a strong culture that values uncommon entrepreneurial thinking and continuous "do-it-different" innovation, Solera's global workforce of 6,000+ associates comes from diverse forward-thinking industries that include automotive technology, artificial intelligence, software development, data sciences, cybersecurity, cognitive design, and digital identity protection. Solera went public on the NYSE in 2007 under the stock symbol "SLH", joined the S&P 400 in 2009, and went private in 2016 in a $6.5 billion transaction backed by leading investors that include Vista Equity Partners, Koch Industries and Goldman Sachs. For more information, please visit solera.com, fb.com/solerainnovation, @soleraworks on Instagram, or @SoleraInc Twitter.   Are You Uncommon?   The Solera North America HR organization is in search for a hungry, humble and hunting HR Specialist to join our team. The HR Specialist is both a strategic and hands-on role that provides full cycle Human Resources support for the IT Team & the local site at Justin, TX. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement.   The Solera Way   Solera’s uncommon culture is based on three simple principles: 80/20 (Focus), 30/30 (Efficiency), and 90/10 (accountability). Our mindset is also defined by the 3H’s: Humility, a Hunger to succeed, and a desire to Hunt for opportunities to win. Underscored by our fundamental belief in continuous change and innovation, the Solera Way has allowed us to become a global technology leader that is constantly growing in the double digits.     Our Space   We believe that offices should be destinations where people want to be… places where people want to work, play and, collaborate. That is why we spend a lot of time on enhancing our workspaces. Solera’s work environments are intersections of the old and the new… of the past, present, and future. They are spaces designed to stimulate creative thinking, innovation, and cross-functional collaboration.   We also embrace wellness. Whether it is our onsite or offsite workout centers, nutritional meals and beverages, or endless snacks for focus and energy. This wellness plan is our commitment to healthy living, which spans across our office environments.   Check out what Inc.com had to say about Solera’s offices: http://www.inc.com/kevin-j-ryan/ss/solera-office-is-very-texas.html
Type
Regular Full-Time
Job Locations US-Virtual Massachusetts | US-Virtual Connecticut
Who We Are Founded and continuously led by inventor and entrepreneur Tony Aquila, Solera is a global leader in digital technologies that connect and secure life's most important assets: our cars, homes and identities. Since its inception in 2005 as a garage-based startup, Solera has grown aggressively with over 50 acquisitions across its platforms The company's current product solutions include Audatex, Autodata, AutoPoint, CAP/HPI, Colimbra, Digidentity, Enservio, Explore Data, Hollander, Identifix, Inpart, LYNX and TitleTec, as well as the company's flagship Digital Garage application. Today, Solera processes over 300 million transactions annually for approximately 235,000 partners and customers in over 80 countries. Unified by a strong culture that values uncommon entrepreneurial thinking and continuous "do-it-different" innovation, Solera's global workforce of 6,700+ associates come from diverse forward-thinking industries that include automotive technology, artificial intelligence, software development, data sciences, cybersecurity, cognitive design, and digital identity protection. For more information, please visit solera.com,(add in linkedin and other links where people may go for jobs)     The Solera Way Solera’s uncommon culture is based on three simple principles: Think 80/20 (Focus), Act 30/30 (Efficiency), and Live 90/10 (Accountability).  We define our mindset using Our 3H’s: Humility, a Hunger to succeed, and a desire to Hunt for opportunities to win. We train our volunteers to engage with each other modulating between their intellect (IQ) and emotional intelligence (EQ) using our 3Fs: Facts, Finesse, and Force. Solera has become a global technology leader that is constantly growing in the double digits.  The principles, drills, and values associated with the Solera Way have been fundamental to Solera’s success and our ability to grow, continuously change, and innovate.   POSITION SUMMARY: Join the national leader in automotive dealership service technology. AutoPoint, a subsidiary of Solera is looking for an uncommon Account Manager to join our Operations team. We are looking for the best and brightest, someone who wants to be a part of a great team and join our mission of disrupting the market with innovation and technology. If you are creative and passionate, and you have a track record of success in the automotive industry we are interested in you!   The Field Account Manager represents the voice and face of AutoPoint to dealership customers. The Account Manager – Automotive Fixed Operations' mission is to retain existing clients by driving performance improvement within their clients' vehicle inspection and work-flow processes as well as their marketing, thus resulting in increased client satisfaction and revenue.   The Account Manager’s mission is to manage the relationship with clients beginning with the point of enrollment and sustain throughout the customer lifecycle. Responsible for maintenance, product penetration, and revenue growth of assigned accounts.  The primary locale for this position is best suited in either the Boston Metro area or North-Eastern Connecticut.   As a result, the Account Manager is expected to create strong advocacy by their clients and thereby assist in increasing AutoPoint's client base.
Type
Regular Full-Time