• Auto Title & Registration Account Manager

    Job Locations US-Virtual Florida
    FLSA Status
    Regular Full-Time
  • Mission

    Auto Title & Registration Account Manager


    Who We Are

    Founded and continuously led by inventor and entrepreneur Tony Aquila, Solera is a global leader in digital technologies that connect and secure life's most important assets: our cars, homes and identities. Since its inception in 2005 as a garage-based startup, Solera has grown aggressively with over 50 acquisitions across its platforms The company's current product solutions include Audatex, Autodata, AutoPoint, CAP/HPI, Colimbra, Digidentity, Enservio, Explore Data, Hollander, Identifix, Inpart, LYNX and TitleTec, as well as the company's flagship Digital Garage application. Today, Solera processes over 300 million transactions annually for approximately 235,000 partners and customers in over 80 countries. Unified by a strong culture that values uncommon entrepreneurial thinking and continuous "do-it-different" innovation, Solera's global workforce of 6,700+ associates come from diverse forward-thinking industries that include automotive technology, artificial intelligence, software development, data sciences, cybersecurity, cognitive design, and digital identity protection. For more information, please visit solera.com.


    The Solera Way

    Solera’s uncommon culture is based on three simple principles: Think 80/20 (Focus), Act 30/30 (Efficiency), and Live 90/10 (Accountability). We define our mindset using Our 3H’s: Humility, a Hunger to succeed, and a desire to Hunt for opportunities to win. We train our volunteers to engage with each other modulating between their intellect (IQ) and emotional intelligence (EQ) using our 3Fs: Facts, Finesse, and Force. Solera has become a global technology leader that is constantly growing in the double digits. The principles, drills, and values associated with the Solera Way have been fundamental to Solera’s success and our ability to grow, continuously change, and innovate.


    Are You Uncommon?

    TitleTec, is looking for an aggressive and experienced Account Manager to join our team. We are looking for the best and brightest, someone who wants to be a part of a great team and join our mission of enhancing the automotive marketplace with software technology that automates and enhances the franchise automotive dealerships. If you have a track record of success, we are interested in you!  This individual will report to the Sr State Manager, with the position located in the Jacksonville Florida area.



    Position 80s

    What You’ll Be Doing

    At Solera, we believe in providing clarity and focus to what are volunteers are responsible for – their mission.  The 80’s, as we call them at Solera, are the employee’s priorities associated with their role or mission.  The mission 80’s for this role, are:

    1. Building on a high level of subject matter knowledge of the motor vehicle retail space as well as FL motor vehicle and registration titling, you will gain client trust by delivering product training and critical problem resolution.
    2. You will be the project coordinator for the new account implementations, coordinating dealership software installations with the TitleTec implementation team located in South Jordan, UT, Dallas TX, and Daytona Beach FL.
    3. Knowledge of FL motor vehicle and DOR rules and regulations is needed to succeed in this role as well as the ability to maintain current with all regulation changes.


    Additional responsibilities of the role include:

    • Ensure the delivery of high-quality technical support services through deployment, installation, and utilization of products to the customers
    • Understand the software functions by identifying the customer's problems, resolving and following through all calls and building and maintaining strong working relationships
    • Support the customers in achieving their utilization targets by resolving any technical issues, assisting with integration of the program into their workflow and monitoring of each title clerk’s usage
    • Provide highest level of customer satisfaction/service
    • Establish and maintain a professional rapport while managing diverse requirements from multiple clients
    • Qualify a customer’s ability to deploy and achieve set utilization objectives for the products
    • Responsible for ensuring all client contacts are kept informed of product developments and any changes in DMV rules and regulations
    • Will provide written documentation, email, dealer onsite training for group and individual client sessions
    • Provide training using various delivery mechanisms
    • Ability to work in a home-based role and collaborate daily
    • Aligning daily activities to assist the sales and marketing teams with new account acquisitions and supporting Account Managers in GA and other TitleTec states including FL, S, GA, MD, VA and PA.


    Are You Qualified?


    Job Requirements:

    •    Bachelor’s Degree in a relevant field preferred; however, work experience may substitute (or similar)
    •    2+ years of experience in the Auto Dealer industry is preferred   
    •    Pro-active, independent thinker with high energy/positive attitude
    •    Ability to work proficiently with a team or independently
    •    Flexible to work with client driven schedules; including interacting and supporting customers outside of normal business hours
    •    Candidate must be located in, or willing to relocate to the Jacksonville, FL area
    •    This position is home-office based with 50% daily travel and 25% overnight travel
    •    Experience managing, deploying and supporting PC and custom software applications in the automotive dealer market highly desirable

    Our Space

    We believe that offices should be destinations where people want to be… places where people want to work, play and, collaborate. That is why we spend a lot of time on enhancing our workspaces. Solera’s work environments are intersections of the old and the new… of the past, present, and future. They are spaces designed to stimulate creative thinking, innovation, and cross-functional collaboration.


    We also embrace wellness. Whether it is our onsite or offsite workout centers, nutritional meals and beverages, or endless snacks for focus and energy.  This wellness plan is our commitment to healthy living, which spans across our office environments.


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