• Regional Account Director

    Job Locations US-Virtual California
    FLSA Status
    Exempt
    Type
    Regular Full-Time
  • Mission

    REGIONAL ACCOUNT DIRECTOR (OEM)

     

    Who We Are

    Founded and continuously led by inventor and entrepreneur Tony Aquila, Solera is a global leader in digital technologies that connect and secure life's most important assets: our cars, homes and identities. Since its inception in 2005 as a garage-based startup, Solera has grown aggressively with over 50 acquisitions across its platforms. The company's current product solutions include Audatex, Autodata, AutoPoint, CAP/HPI, Colimbra, Digidentity, Enservio, Explore Data, Hollander, Identifix, Inpart, LYNX and TitleTec, as well as the company's flagship Digital Garage application. Today, Solera processes over 300 million transactions annually for approximately 235,000 partners and customers in over 80 countries. Unified by a strong culture that values uncommon entrepreneurial thinking and continuous "do-it-different" innovation, Solera's global workforce of 6,700+ associates come from diverse forward-thinking industries that include automotive technology, artificial intelligence, software development, data sciences, cybersecurity, cognitive design, and digital identity protection. For more information, please visit solera.com.

     

     

    The Solera Way

    Solera’s uncommon culture is based on three simple principles: Think 80/20 (Focus), Act 30/30 (Efficiency), and Live 90/10 (Accountability). We define our mindset using Our 3H’s: Humility, a Hunger to succeed, and a desire to Hunt for opportunities to win. We train our volunteers to engage with each other modulating between their intellect (IQ) and emotional intelligence (EQ) using our 3Fs: Facts, Finesse, and Force. Solera has become a global technology leader that is constantly growing in the double digits. The principles, drills, and values associated with the Solera Way have been fundamental to Solera’s success and our ability to grow, continuously change, and innovate.

     

    Are You Uncommon?

    AutoPoint is looking for an experienced OEM Regional Account Director to join our team. We are seeking a candidate who want to join our mission of enhancing the automotive marketplace with solutions that deliver a more efficient, enjoyable customer experience, and meaningful ROI for OEMs and Dealers. If you have a track record of success, we are interested in you!

     

    The Regional Account Director (RAD) is responsible for being part of the overall account team that establishes and maintains relationships with one of the major OEM customers at the regional and dealership level. The role involves building and maintaining relationships with functions within the OEM regional offices including vehicle and aftersales sales and marketing, regional management, and field operations. The RAD supports the daily needs of the assigned regional office, as well as promoting the program and working with regional management in support of the program, and to uncover new opportunity within the region for AutoPoint products and services

     

    The RAD is also responsible and accountable for day to day dealership success, support, and growth.  The RAD will work with the Field Account Managers (FAM) and Virtual Account Managers (VAM) to position AutoPoint as the preferred partner in our product categories by offering early involvement, professional consultative support, and superior customer success. You will be responsible for client relations, retention and growth. This position is responsible for daily interaction with regional OEM and dealership contacts to reinforce the AutoPoint value proposition, manage and resolve issues, present new solutions and to identify and communicate new opportunities internally.

    Position 80s

    What You’ll Be Doing

    At Solera, we believe in providing clarity and focus to what our volunteers are responsible for – their mission. The 80’s, as we call them at Solera, are the employee’s priorities associated with their role or mission. The mission 80’s for this role, are:

    1. Maintaining high visibility with OEM regional contacts reinforcing our solutions and performance
    2. Leading discovery and needs assessment meetings for new opportunities
    3. Coordinating and participating in client update meetings

    Additional responsibilities of the role include: 

    • Lead an assigned team of client professionals responsible for delivering service and support, as well as driving incremental usage and success with AutoPoint solutions.
    • Maintain on site presence at client’s corporate regional headquarters daily / weekly
    • Continually develop and expand client relationships to ensure AutoPoint is considered for all relevant partner opportunities
    • Project management of client initiatives through communication internally and externally of requirements and status updates
    • Be the AutoPoint “expert” regarding client’s programs and initiatives
    • Coordinate with internal teams to ensure client delivery and support expectations are met
    • Communicate OEM needs and challenges to the internal organization to support product strategy and business expansion efforts

    Qualifications

    Are You Qualified?

    • Minimum 5 years of account management experience (preferably in the automotive OEM industry)
    • Knowledge of systems and solutions deployed in automotive retail to support Sales, and Service Marketing and Operational activities
    • Proven track record of building relationships with OEMs, and nurturing and growing OEM partnerships
    • Proven track record of selling and supporting sales and service products in the automotive industry
    • Understanding of OEM structure at both corporate and regional level, Dealer Group and Dealer business models
    • Professional image and the ability to approach and engage all levels of management at client’s corporate headquarters
    • Ability to quickly identify, quantify and resolve customer objections, problems and needs in a diplomatic manner.
    • Proven effective communicator

    Our Space

    We believe that offices should be destinations where people want to be… places where people want to work, play and, collaborate. That is why we spend a lot of time on enhancing our workspaces. Solera’s work environments are intersections of the old and the new… of the past, present, and future. They are spaces designed to stimulate creative thinking, innovation, and cross-functional collaboration.

     

    We also embrace wellness. Whether it is our onsite or offsite workout centers, nutritional meals and beverages, or endless snacks for focus and energy. This wellness plan is our commitment to healthy living, which spans across our office environments.

     

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