• Virtual Account Manager

    Job Locations US-Virtual Utah
    FLSA Status
    Exempt
    Type
    Regular Full-Time
  • Mission

    Virtual Account Manager

     

    Who We Are

    Founded and continuously led by inventor and entrepreneur Tony Aquila, Solera is a global leader in digital technologies that connect and secure life's most important assets: our cars, homes and identities. Since its inception in 2005 as a garage-based startup, Solera has grown aggressively with over 50 acquisitions across its platforms. The company's current product solutions include Audatex, Autodata, AutoPoint, CAP/HPI, Colimbra, Digidentity, Enservio, Explore Data, Hollander, Identifix, Inpart, LYNX and TitleTec, as well as the company's flagship Digital Garage application. Today, Solera processes over 300 million transactions annually for approximately 235,000 partners and customers in over 80 countries. Unified by a strong culture that values uncommon entrepreneurial thinking and continuous "do-it-different" innovation, Solera's global workforce of 6,700+ associates come from diverse forward-thinking industries that include automotive technology, artificial intelligence, software development, data sciences, cybersecurity, cognitive design, and digital identity protection. For more information, please visit solera.com.

     

    The Solera Way

    Solera’s uncommon culture is based on three simple principles: Think 80/20 (Focus), Act 30/30 (Efficiency), and Live 90/10 (Accountability). We define our mindset using Our 3H’s: Humility, a Hunger to succeed, and a desire to Hunt for opportunities to win. We train our volunteers to engage with each other modulating between their intellect (IQ) and emotional intelligence (EQ) using our 3Fs: Facts, Finesse, and Force. Solera has become a global technology leader that is constantly growing in the double digits. The principles, drills, and values associated with the Solera Way have been fundamental to Solera’s success and our ability to grow, continuously change, and innovate.

     

    Are You Uncommon?

    AutoPoint is looking for a Virtual Account Manager who performs telephone and video-based consulting with automobile dealership management concerning their service & marketing operations. The Virtual Account Manager identifies areas of opportunity for the dealership to increase revenue as well as makes suggestions for the improvement of dealership staff’s performance and productivity using AutoPoint products & services.  The Virtual Account Manager also consults to marketing strategies to promote & grow dealership business via email, mail, & call campaigns.

    Position 80s

    What You’ll Be Doing

    At Solera, we believe in providing clarity and focus to what are volunteers are responsible for – their mission. The 80’s, as we call them at Solera, are the employee’s priorities associated with their role or mission. The mission 80’s for this role, are:

    1. Productivity:  Own assigned region of dealerships by providing monthly consultative events with every account, which is achieved with personal daily efficiency, consultative quality, and exceptionally organized scheduling
    2. Relationships:  Have a genuine business relationship with service management & key personnel within every assigned accounts
    3. Knowledge:  Strong knowledge of all AutoPoint products & services, their application within the dealership environment, and their representation within all key reporting; this achieved through initial 30-day training program, daily experience, & ongoing learning events
    4. Growth:  Drive new business growth within the assigned region by leveraging consultative credibility at each dealership & recommending products that guarantee return on investment

    Qualifications

    Are You Qualified?

    • High school diploma
    • 2+ years professional experience with a minimum of one of the following: sales, or customer service, or automotive, or technological
    • Self-motivated with little need for management involvement
    • Strong verbal & written communication skills
    • Strong phone communication skills; good command of the English language
    • Strong interpersonal communication skills; able to interface comfortably and effectively with all levels of dealership management
    • Strong ability to interpret analytical data and share that information clearly with dealership personnel; ability to translate data into process improvement opportunities
    • Sales Experience is preferred
    • Must be able to sit for long periods of time in front of a computer
    • Must be able to communicate on phones for 50% + of the day

    Our Space

    We believe that offices should be destinations where people want to be… places where people want to work, play and, collaborate. That is why we spend a lot of time on enhancing our workspaces. Solera’s work environments are intersections of the old and the new… of the past, present, and future. They are spaces designed to stimulate creative thinking, innovation, and cross-functional collaboration.

     

    We also embrace wellness. Whether it is our onsite or offsite workout centers, nutritional meals and beverages, or endless snacks for focus and energy. This wellness plan is our commitment to healthy living, which spans across our office environments.

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