• Business Training Consultant - Virtual US

    Job Locations US-Virtual Colorado
    FLSA Status
    Exempt
    Type
    Regular Full-Time
  • Mission

    Business Training Consultant

     

    Who We Are

    Founded and continuously led by inventor and entrepreneur Tony Aquila, Solera is a global leader in digital technologies that connect and secure life's most important assets: our cars, homes and identities. Since its inception in 2005 as a garage-based startup, Solera has grown aggressively with over 50 acquisitions across its platforms. The company's current product solutions include Audatex, Autodata, AutoPoint, CAP/HPI, Colimbra, Digidentity, Enservio, Explore Data, Hollander, Identifix, Inpart, LYNX and TitleTec, as well as the company's flagship Digital Garage application. Today, Solera processes over 300 million transactions annually for approximately 235,000 partners and customers in over 80 countries. Unified by a strong culture that values uncommon entrepreneurial thinking and continuous "do-it-different" innovation, Solera's global workforce of 6,700+ associates come from diverse forward-thinking industries that include automotive technology, artificial intelligence, software development, data sciences, cybersecurity, cognitive design, and digital identity protection. For more information, please visit solera.com.

     

    The Solera Way

    Solera’s uncommon culture is based on three simple principles: Think 80/20 (Focus), Act 30/30 (Efficiency), and Live 90/10 (Accountability). We define our mindset using Our 3H’s: Humility, a Hunger to succeed, and a desire to Hunt for opportunities to win. We train our volunteers to engage with each other modulating between their intellect (IQ) and emotional intelligence (EQ) using our 3Fs: Facts, Finesse, and Force. Solera has become a global technology leader that is constantly growing in the double digits. The principles, drills, and values associated with the Solera Way have been fundamental to Solera’s success and our ability to grow, continuously change, and innovate.

     

    Are You Uncommon?

    The Business Training Consultant is responsible for the training of customers in the use of Solera’s Platform. Training responsibilities include: working with customers to create proficiency in the use of the software, and consulting with dealership management remotely to establish best practices to maximize net profit improvement.

    Position 80s

    What You’ll Be Doing

    At Solera, we believe in providing clarity and focus to what our volunteers are responsible for – their mission. The 80’s, as we call them at Solera, are the employee’s priorities associated with their role or mission. The mission 80’s for this role, are:

    1. Acquire full knowledge of the platform (including the supporting software system, processes, and selling techniques) to the point of becoming an expert within a prescribed period of time (3 months)
    2. Work with customer’s staff remotely on-line or by phone on tasks that need to be accomplished before an on-site visit takes place. Develop an Action Plan and coach them to completion. This includes systems training and systems modifications based on assessment
    3. Conduct on-line training events to successfully impart product and process concepts  

    Additional responsibilities of this role include:

    • Ensure the software application is functioning according to published standards, securing Technical Support as needed to rectify problems identified and monitor those problems through to completion
    • Establish system implementation plan to achieve financial and performance objectives in the near term
    • Additional responsibilities could include assisting in the creation of supporting training materials
    • Conduct Power user calls with dealership staff and set training exercises with the service platform
    • Monitor web based training and practical exercise completion remotely and provide feedback to the implementation team on percentage of completion

    Qualifications

    Are You Qualified?

    • Strong interpersonal skills in both verbal and written communications
    • Must have a working knowledge of how to host an on-line meeting
    • Able to learn and work independently as well as in a team environment
    • Detail orientated with focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence
    • Bi-lingual preferred– Spanish speaking
    • Ability to effectively consult and train in Automotive Service & Parts departments utilizing Adult Learning principles
    • 2 years adult training experience desired
    • Experience in Dealership Fixed Operations and an understanding of dealership financial performance and objectives is a plus
    • Must be flexible, adaptive, and creative with the ability to work with diverse customers and co-workers, and be comfortable interacting with senior level management
    • Moderate to advanced skills with Microsoft Windows
    • Networking (wired and wireless)
    • Basic understanding of database principles
    • This position is a 100% travel position

    Our Space

     

    We believe that offices should be destinations where people want to be… places where people want to work, play and, collaborate. That is why we spend a lot of time on enhancing our workspaces. Solera’s work environments are intersections of the old and the new… of the past, present, and future. They are spaces designed to stimulate creative thinking, innovation, and cross-functional collaboration.

     

    We also embrace wellness. Whether it is our onsite or offsite workout centers, nutritional meals and beverages, or endless snacks for focus and energy. This wellness plan is our commitment to healthy living, which spans across our office environments.

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