• Systems Engineer

    Job Locations US-MA-Needham
    FLSA Status
    Exempt
    Type
    Regular Full-Time
  • Mission

    Systems Engineer

     

    Who We Are

    Founded and continuously led by inventor and entrepreneur Tony Aquila, Solera is a global leader in digital technologies that connect and secure life's most important assets: our cars, homes and identities. Since its inception in 2005 as a garage-based startup, Solera has grown aggressively with over 50 acquisitions across its platforms. The company's current product solutions include Audatex, Autodata, AutoPoint, CAP/HPI, Colimbra, Digidentity, Enservio, Explore Data, Hollander, Identifix, Inpart, LYNX and TitleTec, as well as the company's flagship Digital Garage application. Today, Solera processes over 300 million transactions annually for approximately 235,000 partners and customers in over 80 countries. Unified by a strong culture that values uncommon entrepreneurial thinking and continuous "do-it-different" innovation, Solera's global workforce of 6,700+ associates come from diverse forward-thinking industries that include automotive technology, artificial intelligence, software development, data sciences, cybersecurity, cognitive design, and digital identity protection. For more information, please visit solera.com.

     

     

    The Solera Way

    Solera’s uncommon culture is based on three simple principles: Think 80/20 (Focus), Act 30/30 (Efficiency), and Live 90/10 (Accountability).  We define our mindset using Our 3H’s: Humility, a Hunger to succeed, and a desire to Hunt for opportunities to win. We train our volunteers to engage with each other modulating between their intellect (IQ) and emotional intelligence (EQ) using our 3Fs: Facts, Finesse, and Force. Solera has become a global technology leader that is constantly growing in the double digits.  The principles, drills, and values associated with the Solera Way have been fundamental to Solera’s success and our ability to grow, continuously change, and innovate.

     

     

    Are You Uncommon?

    We’re on the hunt for an experienced Systems Administrator who ranks in the top quartile among their peers. Someone who has a highly competitive and entrepreneurial mindset that is wired with a team-first attitude, has no problem rolling up their sleeves to execute their missions, and can modulate between leading and following as needed.  You will serve as the Systems Engineer. 

    Position 80s

    What You’ll Be Doing

    Are you an experienced Linux Administrator or Windows Administrator?  We run a hybrid stack encompassing both Microsoft & Linux and we're looking for either set of skills (bonus for cross-OS knowledge).

     

    At Solera, we believe in providing clarity and focus to what our employees are responsible for – their mission.  The 80’s, as we call them at Solera, are the employee’s priorities associated with their role or mission.  The mission 80’s for this role, are:

    1. Support the SaaS infrastructure (RH Linux, Windows Server, VMware, Cisco) in a 24/7 high-availability environment.
    2. Support the Corporate infrastructure (Cisco, VMware, Active Directory) for internal users
    3. Provide tier 3 support for Developers and Application Support

    Additional responsibilities of the role include:

    • Responsible for maintaining our 24x7x365 Software-as-a-Service platform, including Production, Dev/QA, and Disaster Recovery environments
    • Configure and tune SaaS infrastructure for performance and availability
    • Monitor systems and plan for future capacity and scaling 
    • Participate in architectural and design efforts for systems and application platforms
    • Provide escalation point for customer-based Application Support issues 
    • Provide Information Protection management, including backups and replication administration
    • Create and maintain documentation on processes and procedures. 
    • Participate in an on-call rotation 
    • Implement key automation tools for streamlining workflow and systems management 
    • Work collaboratively with development, QA and other administrators to develop and implement improved deployment practices. 
    • Work with the Business Continuity Team to refine and test disaster recovery systems and procedures.

    Qualifications

    Are You Qualified?

    • 3+ years of UNIX/Linux systems administration in large environments supporting highly available, customer-facing services (RHEL/OEL are a plus)
    • Understanding of Linux internals, including kernel and tcp stack tuning 
    • Experience supporting the following applications: Apache 2.x and Jboss 4.x as well as Ruby on Rails, MySQL 5.x+ and MongoDB (a plus)
    • Experience supporting Windows 7, Windows 10 and Windows Servers (PowerShell is a plus)
    • Proficient in at least one scripting language (perl, bash, ksh, Python) 
    • Experience scaling web applications in a highly available environment (OS, db, application and web tier clustering) 
    • Hands on experience with Configuration Management platforms such as Puppet (preferred) and Chef
    • Experience optimizing and tuning the Java Virtual Machine in a high volume production environment. 
    • Experience with SNMP monitoring using tools similar to Cacti, Nagios (preferred), or Groundwork 
    • In depth knowledge of iSCSI-based storage area networks 
    • Virtual Infrastructure experience including its maintenance (VMware preferred)
    • Understanding of core networking concepts (TCP/IP, DNS, Routing, LDAP, VLAN/Network segmentation, VPN, Firewall management, S/FTP)
    • Understanding Citrix load balancers and CISCO UCS technologies a plus
    • Must be a self-starter with the ability to multitask, work independently, as well as positively participate on a team 
    • Experience supporting 24x7 critical systems in B2B and B2C 
    • Experience working in agile environment with frequent software releases is desired
    • Bachelor’s Degree in CS, related field or equivalent work experience

     ENS001

    Our Space

    We believe that offices should be destinations where people want to be… places where people want to work, play and, collaborate. That is why we spend a lot of time on enhancing our workspaces. Solera’s work environments are intersections of the old and the new… of the past, present, and future. They are spaces designed to stimulate creative thinking, innovation, and cross-functional collaboration. 

     

    ENS001

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