• Customer Engagement Consultant (Inside Sales)

    Job Locations US-MA-Needham
    FLSA Status
    Regular Full-Time
  • Mission

    Who We Are

    Founded and continuously led by inventor and entrepreneur Tony Aquila, Solera is a global leader in digital technologies that connect and secure life's most important assets: our cars, homes and identities. Since its inception in 2005 as a garage-based startup, Solera has grown aggressively with over 50 acquisitions across its platforms The company's current product solutions include Audatex, Autodata, AutoPoint, CAP/HPI, Colimbra, Digidentity, Enservio, Explore Data, Hollander, Identifix, Inpart, LYNX and TitleTec, as well as the company's flagship Digital Garage application. Today, Solera processes over 300 million transactions annually for approximately 235,000 partners and customers in over 80 countries. Unified by a strong culture that values uncommon entrepreneurial thinking and continuous "do-it-different" innovation, Solera's global workforce of 6,700+ associates come from diverse forward-thinking industries that include automotive technology, artificial intelligence, software development, data sciences, cybersecurity, cognitive design, and digital identity protection. For more information, please visit solera.com.

    Enservio, Inc., a Solera Holdings Inc. company is a leader in a $15B insurance market. The company has innovatively solved a decades-old challenge in the insurance industry: contents property valuation. Enservio provides a complete range of software and service solutions to the country's largest insurers. The company's offerings span the contents value chain from web-based software to claims valuation management to on-the-ground field inventory services.


    The Solera Way

    Solera’s uncommon culture is based on three simple principles: Think 80/20 (Focus), Act 30/30 (Efficiency), and Live 90/10 (Accountability).  We define our mindset using Our 3H’s: Humility, a Hunger to succeed, and a desire to Hunt for opportunities to win. We train our volunteers to engage with each other modulating between their intellect (IQ) and emotional intelligence (EQ) using our 3Fs: Facts, Finesse, and Force. Solera has become a global technology leader that is constantly growing in the double digits.  The principles, drills, and values associated with the Solera Way have been fundamental to Solera’s success and our ability to grow, continuously change, and innovate.


    Are You Uncommon?

    We’re on the hunt for an experienced Customer Engagement Consultant who ranks in the top quartile among their peers. Someone who has a highly competitive and entrepreneurial mindset that is wired with a team-first attitude, has no problem rolling up their sleeves to execute their missions, and can modulate between leading and following as needed.  

    Position 80s

    What You'll Be Doing? 


    The Customer Service Consultant is responsible for bringing in new customers from both the restoration vendor and adjuster markets. This individual new customer acquisition is critical to Enservio’s growth strategy.

    • Contact prospective customers, identify primary decision makers, and develop interest in Enservio services.
    • Qualify, follow up and close prospects.
    • Utilize Enservio’s contact management system (Salesforce.com) to properly track and measure leads.
    • Continual follow-up with potential prospects to develop the relationship further and move across the organization in order to identify other key decision makers.
    • Drive sales results, build and develop a sustainable monthly pipeline in order to achieve target revenue objectives.
    • Develop a keen understanding of the contents valuation space.
    • Meet or exceed target claim targets based upon customer mix.



    Are You Qualified? 

    • Bachelor’s degree.
    • Experience with cold and warm telephone prospecting, networking with contacts in a specific target market, and strong relationship building experience required.
    • Strong new business development skills, entrepreneurial, self-starting nature, highly-motivated, appreciation for fast-paced environments, and a demonstrated ability to manage multiple sales processes in parallel.
    • Ability to manage through influence and persuasion, exceptional networking and communication skills, and a committed team player
    • Creativity, innovation, organization, strong initiative, presentation skills, and attention to detail required.
    • Must be willing to work out of the Needham, MA office daily.


    Our Space

    We believe that offices should be destinations where people want to be… places where people want to work, play and, collaborate. That is why we spend a lot of time on enhancing our workspaces. Solera’s work environments are intersections of the old and the new… of the past, present, and future. They are spaces designed to stimulate creative thinking, innovation, and cross-functional collaboration.


    We also embrace wellness. Whether it is our onsite or offsite workout centers, nutritional meals and beverages, or endless snacks for focus and energy.  This wellness plan is our commitment to healthy living, which spans across our office environments.











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