Director, Technical Operations
Enservio has an immediate need for a Director, Technical Operations (Tech Ops) to manage the overall planning, organizing, and execution of all IT functions and Information Security (InfoSec) at Enservio. In this role, you will play a vital role supporting our organization, product, and customers with a robust, secure technology environment. This individual should have a sound understanding of security, storage, virtualization, disaster recovery, business continuity, network, VoIP, mobile & web enabled applications as well as be a proven leader with a vision to design, champion, and deliver, a streamlined, state of the art IT Department.
As both a business and technical leader, the ideal Technical Operations Manager will lead from a place of experienced authority as well as through their willingness to roll up their sleeves to get the job done while actively crafting systems, processes, and procedures which will scale up to meet the needs, risks, challenges, and opportunities of a high-growth organization. This individual will also interact with a broad range of stakeholders as well as both internal and external customers, requiring a demonstrated ability to communicate complex technical concepts in simplified terms in order to enable other areas of the business to support key IT strategies and initiatives. The ideal candidate will also be passionate about standard methodologies, operation excellence, and challenging the status quo in pursuit of best-in-class execution and the achievement of business success.
Education & Experience
Enservio, Inc., a Solera Holdings Inc. company, is a leader who is transforming the $15B insurance market. Our company has solved a decades-old challenge in the insurance industry: property contents valuation – basically, if you’ve lost something how does it get valued? Enservio provides a complete range of software and service solutions to the country’s largest insurers to accurately answer this key question and help people get their lives back together. The company’s technology products include consumer-facing web applications, enterprise SaaS applications and industry-leading business intelligence and predictive analytics, including our latest fraud detection and alternative payment offerings.