Join the national leader of auto dealership service technology. AutoPoint, a subsidiary of Solera Holdings is looking for uncommon HelpDesk Technicians to help us disrupt the market. We are a company with huge growth potential and opportunities to work with cutting edge technologies. If you love cars, are innovative and want to make an impact on the future of technology, we are interested in you.
Position is located in South Jordan, UT.
Creating a Triage level of compensation for the HelpDesk – AutoPoint team (tier 1) to handle less complex issues/troubleshooting of the software. Our mission is to exceed customer expectations each and every time. We accomplish our mission by:
Our goal is to create long term customer partners by; understanding and owning the issue, quickly and efficiently finding the correct solution, and verifying our resolutions through "Closing the Loop" with each customer.
Essential Physical Functions:
Equipment and Technology Used and Skills needed: