List Assist Specialist

US-Virtual New Hampshire | US-Virtual New Hampshire
FLSA Status
Non-Exempt
Type
Regular Part-Time

Mission

Enservio, a Solera Holdings Inc. company, is a leader who is transforming the $15B insurance market. The company has innovatively solved a decades-old challenge in the insurance industry: Contents Property Valuation. Enservio provides a complete range of software and service solutions to the country's largest insurers. The company's services span the contents value chain from web-based software to claim process management to office appraisal to on-the-ground field inventory services. All Enservio employees are eligible to participate in a matching 401k plan.

 

As a List Assist Specialist at Enservio, you are a key part of the team that helps people get their lives back together after a disaster (i.e. fire, flood, tornado, etc.) hits their home.

Position 80s

Responsibilities

 

In this role, you will be responsible for facilitating the contents inventory process that enables the most accurate, fastest contents claims service available in the insurance industry today. 

 

You will work with insureds , over the phone,  to develop lists of their damaged contents items. 

 

  • You will create lists of contents items that are no longer visible onsite to meet Enservio’s quality standards and allow valuation of those items. 
  • You will also work on lists created by the insureds to gather ages and price driving information ensuring the best LKQ match in determining the value of their contents.

Qualifications

Qualifications

 

  • Strong organizational skills
  • Ability to handle multiple projects simultaneously
  • Strong Excel skills
  • Ability to type min 65 WPM
  • Ability to empathize
  • Experience dealing with grieving individuals (hospice, funeral, social work) a plus
  • Customer service experience
  • Ability to sit on the phone for several hours at a time
  • Has good cell phone reception at home
  • Internet access
  • Bilingual is a plus
  • Experience with Enservio Software and/or P&C Industry HUGE PLUS.

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