Join the national leader of auto dealership service technology. TitleTec, a subsidiary of Solera Holdings, Inc. (NYSE: SLH) is looking for an uncommon HelpDesk Technician to help us disrupt the market. We are a company with huge growth potential and opportunities to work with cutting edge technologies. If you love cars, are innovative and want to make an impact on the future of technology, we are interested in you.
Position is located at our company headquarters in Dallas, TX.
TitleTec Technical HelpDesk supports its suite of software solutions for automotive service departments. Associates receive incoming calls from dealerships inquiring for assistance on using the TitleTec software. Our mission is to exceed customer expectations each and every time.
We accomplish our mission by:
Our goal is to create long term customer partners by; understanding and owning the issue, quickly and efficiently finding the correct solution, and verifying our resolutions through "Closing the Loop" with each customer.
Competencies: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
Essential Physical Functions:
Equipment and Technology Used: